CRM Solutions Developer

Location: Islamabad, Hyderabad

Department: Erphub

Shift Timing: Evening (2:00 pm – 11:00 pm) and Night (6:00 pm – 3:00 am)

The CRM Solutions Developer works directly within our solutions’ team to design, build, deploy, and service CRMs that meet client needs. The Developer performs a range of activities that span traditional product and service roles, including CRM administration, data analytics, and Programming. Our Developers are data curious, learning-oriented, and enjoy analytical problem solving while collaborating with other team members to solve a variety of business problems.

Key Responsibilities

• Manage roll-out of new product features to customers, including training relevant users and communicating updates with management
• Migrate data from different systems into Zoho One or other platforms
• Develop, record and maintain cutting edge web-based Zoho applications on portal plus premium service platforms
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Utilize backend data services and contribute to increasing existing data services API
• Lead the entire web application development life cycle right from concept stage to delivery and post-launch support
• Refactor, optimize and improve the existing codebase for maintenance and scale
• Use test-driven development and acceptance tests to ensure feature quality
• Interface with customer and internal teams to gather requirements and develop software solutions
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager
• Keep abreast of new trends and best practices in web development
• Execution of new functionality such as layouts, custom objects, and fields, reports and dashboards
• Collaborate with SFDC architect/developer as needed to test new functionality and implement sandbox change sets
• Design and build the UI/UX customer-facing layer of our product, including various role interfaces and the creation of reports and dashboards as needed

Required skills

• Familiarity with the ZOHO, Shopvox, Wrike etc.
• Knowledge of programming skills is a prerequisite.
• Expertise in current computer hardware and software
• Ability to use one or more development language (PHP, HTML Java, Smalltalk, Oracle, Linux, .NET, strong OOP concepts, and C# will be plus point)
• Strong communication skills
• Ability to work in a team
• Eye for detail and identifying problems
• Analytical and commercial experience
• Experience in software deployment is a must
• Ability to learn new technology and take creative approaches to problem-solving and a relentless passion for quality
• Track record of working in teams and managing customer-focused projects
• Excellent written and oral communication