IT Support Engineer
Posted 7 months ago
Base Camp Data Solution is currently looking for IT Support Engineer in our Hyderabad Office.
- Point of Sale Software installation and troubleshooting like Omni, RQ4, Datascape and DAG/RMS.
- Corporate application installation, maintenance, and troubleshooting like Office 365. Adobe acrobat reader etc.
- Network devices Installation and troubleshooting. Like switches, routers, access points, etc. ∙ Installation and Troubleshooting of POS peripherals e.g. Printer, Card Reader, Barcode reader, Fingerprint scanner, Signature Pads.
- VoIP Phone Installation and troubleshooting.
- Internet down troubleshooting.
- Run PCI Scan to protect Payment systems from Vulnerabilities.
- New stores and take over stores Onboarding of IT Clients.
- Offer recommendations on upgrades needed in Hardware, Computers and Operating system.
- Resource monitoring of Computers and Laptop.
- Preventive maintenance includes patch management.
- Remote management and maintenance of servers created in AWS cloud, VMs, Hyper.
New Internet Order / Internet Cancellation Service:
- Finding the ISP, collect the quotes and schedule installation of New Internet after confirmation from the client.
- Internet Cancellation on behalf of client.
- A recommendation in upgrading the Internet package in case of slow Internet issues.
- Bachelors in Information Technology or BS Computer Science