Posted 7 months ago

Job Description:

Base Camp Data Solution is currently looking for IT Support Engineer in our Hyderabad Office.


  • Point of Sale Software installation and troubleshooting like Omni, RQ4, Datascape and DAG/RMS. 
  • Corporate application installation, maintenance, and troubleshooting like Office 365. Adobe  acrobat reader etc. 
  • Network devices Installation and troubleshooting. Like switches, routers, access points, etc. ∙ Installation and Troubleshooting of POS peripherals e.g. Printer, Card Reader, Barcode  reader, Fingerprint scanner, Signature Pads. 
  • VoIP Phone Installation and troubleshooting. 
  • Internet down troubleshooting. 
  • Run PCI Scan to protect Payment systems from Vulnerabilities. 
  • New stores and take over stores Onboarding of IT Clients. 
  • Offer recommendations on upgrades needed in Hardware, Computers and Operating system. 
  • Resource monitoring of Computers and Laptop. 
  • Preventive maintenance includes patch management. 
  • Remote management and maintenance of servers created in AWS cloud, VMs, Hyper.

New Internet Order / Internet Cancellation Service:

  • Finding the ISP, collect the quotes and schedule installation of New Internet after confirmation from the client.
  • Internet Cancellation on behalf of client.
  • A recommendation in upgrading the Internet package in case of slow Internet issues.
  • Bachelors in Information Technology or BS Computer Science

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