Network Engineer

Location: Hyderabad

Job Timings: Rotational: 8hours Shift (Morning, Evening, and Night)

Job Responsibilities:

• Advance knowledge of ticketing portal, management of tickets, and maintaining SLA
• IT documentation and procedures development use platforms as IT Glue.
• Knowledge of IP cameras, NVR and DVR
• Knowledge of next-generation firewalls like Sonicwall firewall
• VPN configurations and management
• Remote desktop management and configuration
• Professional knowledge of Linux and its servers
• Experience in NAS drives, like Synology or Seagate.
• Experience in routers, switches, and access points.
• Management of the team, to ensure all verticals of technical and IT support are running smoothly
• A role of hiring and managing a team of IT and technical support
• Hardware/Software maintenance, installation, LAN/WAN configuration and support, desktop and servers with network architecture abilities.
• Install, configure & manage Virtualization Environment (Hyper-V & VMWare)
• Provide support and maintain all network servers and devices
• Work with the Administer Active Directory
• Network maintenance, troubleshooting, and problem resolution
• Maintained system backup and procedures
• Monitored usage and network traffic
• Maintained access control lists and security protocols
• Worked on all network-related documentations
• Responsible for all technical inventory
• Network routing and switching capabilities are utilized to ensure smooth operations, local and remote
• Working technical knowledge of current network hardware, protocols, standards, and network security
• Developed network strategy, capacity plans, and selection of network hardware

Education and Other Skills

• Bachelor in Information Technology
• Experience 3 years plus
• Daily Reporting of DVR down and CMS-related Issues.
• Process CMS requests according to SOPs
• Troubleshooting all DVR/NVR and camera-related issues that are not documented or new in their nature